We do our best to select, pack and ship our items with great care.
Please allow 3 days after placing the order for us to deliver to the mail carrier you have selected.
Pre Order Policy:
Pre Orders can not be canceled as they immediately go to the vendor/warehouse. Please be sure before you place a Pre Order if a cancellation is approved by the merchant a 15% cancellation and restocking fee is charged to the buyer after 24hrs. If an item is refused upon shipping, charge-backed, or any other method of avoiding or paying for an item. You will be charged 15% of the item as a cancellation fee.
if there is fraud or illicit activity let us know immediately and we will do our best to reduce and cancel orders/restock fees.
RETURN & EXCHANGES:
We do not accept returns and exchanges
If you receive an item, not in the condition advertised please send us photos by e-mail to firstname.lastname@example.org. All claims must be notified within 5 days of receipt of the product.
IN-STOCK & PRE-ORDER SHIPPING:
If you order multiple items in one transaction, and it includes a pre-order item, all items will be shipped once the last pre-order item becomes available.
If you want the in-stock item immediately, please make separate transactions.
Any canceled orders after 2 business days will incur a 25% cancellation fee